This project focused on visualizing Bentley University's inconsistent water usage data to help the Office of Sustainability. The solution was an accessible dashboard, "Plastic Bottles Avoided," featuring a colorblind-friendly palette and clear layout. It helps staff quickly identify trends, track progress, and locate problematic water stations.
The "Tomato Dice" is a multimodal device designed to help remote workers take effective breaks through timeboxing, using visual and audio cues. After a year of ideation and prototyping, a usability study found users were fascinated by the dice and more likely to use it for relaxation. Recommendations included customization, volume control, and a silent mode for shared workspaces.
A SaaS platform needed to simplify its complex call tracking system, which frustrated users. Through mixed-methods research, we redesigned the number pool management interface and setup wizard. This resulted in a 30% reduction in support tickets and 95% positive beta feedback, streamlining the call tracking experience.
This project involved prototyping a mobile rhythm game for iPhones, allowing users to play their own music by tapping a grid. The design process relied heavily on literature research to inform gameplay and engagement elements, with prototypes created in UXPin and Keynote. Future steps include formal usability testing and developing an algorithm for beat map creation.
An academic team conducted a four-month mixed-methods study for an undisclosed robotics company, exploring factors influencing the adoption of "lifestyle products." Through interviews and a diary study with 20 participants, we identified key usage facilitators and inhibitors. The findings and recommendations were delivered to the client's UX team for product reevaluation.
Interhaptics, a haptics software company, sought usability testing for their new website to boost customer engagement. The team conducted formative usability tests with eight VR/XR developers across various tasks, identifying areas for improvement. Recommendations were presented to enhance the site's clarity and conversion rates.
A pro-bono UX analysis to improve the Waltham Public Library's website. Using interviews with 11 patrons and a remote card sort, we identified navigation difficulties and unmet needs. This led to comprehensive recommendations for the website's information architecture, aesthetics, and long-term strategic improvements.
Faced with low survey response rates from teen patients, Boston Children's Hospital commissioned a design challenge. The team developed "Virtual Challenge," a mobile app offering gamified, bite-sized questions with rewards, which earned them an award for "Best End User Integration." The project also highlighted the importance of HIPAA compliance for patient data.
Curatace, a startup connecting alumni to students for career support, called for a human-centric platform design. Using a double diamond UX approach, my team focused on "Seekers" (early graduates) through interviews and journey mapping. This led to prioritized features and recommendations for Curatace's Minimum Viable Product.